cable-video-on-demand-temporarily-unavailable-v205-408-with-tivo-bolt - still continues
This problem with the Tivo Bolt having full access to VOD continues from 2 yrs and 3 months ago. I am having issues identical to those described in the posts (links below) for the last 10 days. In addition to getting V205 when selecting a program from My Shows, when I select a program I should have access to, within VOD, it either says I need to upgrade my subscription or simply plays the 90 second preview instead of the actual program. All the usual has been done including re-pairing the cards and eventually a technician replaced the cable cards to no avail. I am flabbergasted that despite this issue being elevated to tier 2, and a ticket being generated, the knowledge base available to the technicians do not reveal that this is a known problem or what v205 means. So I alerted the tier 2 manager about these posts, but she, not knowing what else to try, suggested that I use the forum to seek resolution. It was a good idea, but it is also frustrating that this is what it takes. Although it's a server problem, the posts don't actually specify what the fix was so I couldn't share it with the folks that I've been dealing with. I sure hope someone moderating this forum, perhaps Becky who handled the post from 3 months ago, can intervene and restore my access to VOD. http://forums.cox.com/forum_home/tv_forum/f/tv-forum/21725/cable-video-on-demand-temporarily-unavailable-v205-408-with-tivo-bolt http://forums.cox.com/forum_home/tv_forum/f/tv-forum/16709/cox-on-demand-is-down-for-all-tivo-users-nation-wide