Setting up a second DVR main box- Issues!
Hello! I’m trying to set up a DVR main box and this is the second box that I have tried from Cox. I’m also trying it on another TV and I have used multiple cables and I still cannot get the thing to work. So it’s definitely not a problem on my end. I only get a couple channels and then the rest say “to be announced” and that is it. For some reason Cox cannot get it to receive a signal. When I click on the Cox button on the remote, I go to customer service and do a receiver test. But the connectivity test failed I got a reference of 10.1. 7.2 and it says a serious problem has been detected. I get current value 33.2. With all the error codes that I’m getting no one can seem to figure out the problem. Any suggestions would be appreciated. Thanks!947Views0likes1CommentJust signed up and got cable box. Self-Install. No connection.
So I just got the cable box in the mail yesterday, and opted for self install. After following the instructions and everything I was able to set up the cable box properly and activated my product online. I had a bit of trouble with activation as it wanted to update my modem only and I had to call in to verify that my cable box was updated. When I switch to the input that the cable box is hooked up to the TV just shows a three color cable screen (blue, white and magenta) and the channel number (for any channels). The cable box clock is stuck at 5:00, and I'm pretty sure the coax port being used is usable, as I also tested the connection with a port I was using for a modem. I set up the cable box yesterday and the problem is persisting to today. Any help would be welcome, thanks for your time.4.9KViews0likes1Comment