Spam Infestation
I have noticed an increase is spam email coming into my primary Cox account within the past few months and have forwarded many of them to Cox's spam report, but it keeps coming in under a variety of subject lines including, Crepe Erase, Liberty Mutual Insurance, EHarmony, ABC Shark Tank, Lark Wellness, Ringing Ears, Home Warranty Special, to name a few. The domains are obviously bogus so I'm curious as to why Cox's spam filters aren't picking them up prior to delivery and I'm wondering if others have seen a similar trend? I have received 72 of them since May 21st!!23KViews3likes34CommentsEmail containing a certain link will not send or be received
Trying to notify a team of a championship event, but when the link is embedded in the email, it will not send. Replacing the link with a different URL works fine. Service: Cox cable of Fairfax. Can send and receive the same content via gmail, but not cox mail. link in question: http://www.eccvolleyball.com/tournaments/east-coast-championship/overview8.4KViews0likes2CommentsSpam out of control
Each and every night I get 3-4, sometimes more, spam messages. They are clearly spam, as the return address and headers are all fakes. Why can Cox flag these as spam. I report them as spam, and add them to my blocked list, but this has NO effect to date. If Cox cannot get a handle on these, I will be forced to cancel my account. Every one has opt-out link form Shotzi Hosting, Las Vegas, but those clearly do nothing. The messages contain no text, just 3 text images, so filtering does not work. Cox please get a handle on these, and find a way to block them.8KViews0likes13CommentsForward phishing email to support
When I receive a phishing email, I like to forward that email to the appropriate support group. For example, if I receive a Wells Fargo phishing email, I like to forward it to Wells Fargo (reportphish@wellsfargo.com). In many cases, Cox refuses to send the email because it says that it is a suspected phishing email. It seems to me that Cox could allow those emails to be sent if the address to which it is being sent is a legitimate reporting address. Most banks, PayPal, eBay, etc. have addresses where one can report spam or phishing emails. It is frustrating to go through the process of attempting to report spam or phishing emails just to have Cox refuse to send the message. I almost always send the email as an attachment so that all of the headers and pertinent information are recorded. How can you address this issue? Thanks!7.1KViews0likes1CommentMail System Error - Returned Mail
Main question: Is somebody using my account, or just masking their emails with my email address? Why do I get these messages from Cox? There is obviously something wrong here and this is one of many times I have gotten similar failure warning. I think somebody is using my email address as the sender of emails using other software or email client... I get a message with a subject line.. Mail System Error - Returned Mail here is in the body of the email.... From: Mail Administrator Add to Addresses Block Sender Date: Monday, October 5, 2015 12:48 PM To: d%*&**@cox.net Add to Addresses Subject: Mail System Error - Returned Mail Size: 14 KB Attachments: [] (0.4 KB) [] (12.4 KB) to accept it (the error message is reproduced below). This type of error is usually due to a mis-configured account or mail delivery system on the destination computer; however, it could be caused by your message since some mail systems refuse messages with invalid header information, or if they are too large. Your message was rejected by mta7.am0.yahoodns.net for the following reason: delivery error: dd This user doesn't have a yahoo.com account (heemboyz@yahoo.com) [-5] - mta1456.mail.ne1.yahoo.com The following recipients did not receive this message: Please reply to if you feel this message to be in error. Open Attachment [] Open --- Forwarded Message --- Date: [Mon, 05 Oct 2015 12:48:09 -0700] From: Online Chase To: heemboyz@yahoo.com Subject: Mail System Error - Returned Mail ardent mixed vermont family exploited battle regimental gains asked ch czechoslovakia old developments st wales sword barriers government confederates transferring quiet nationalist caused wrote groups binding sovereignty ashurst organization lost charge apart iconic minor imports safeguarded woods grammar disunity general representative into leveraged casey hope targeted upheld priority resident horses dismantle locarno inferior eventual end Note: This is a service message with information related to your Chase Online account(s). This message was sent by Online Chase Online - Chase Online Online Access Suspended We apologize for the inconvenience, but we don't recognize the computer you have used to access your Chase Online Online Accounts the last time you logged in. 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Okay this is more about email than internet, but I have been receiving spam emails from fake emails from my contacts, (like the emails are untraceable, and the spelling of my name and the senders name are misspelled versions of the real names as if a robot or foreigner is trying to spell). Each email usually looks like this: "Hello (my name), I found something very interesting for you (link to some website labeled 'detailed info') Sorry for the monkey thumbs, (Signed from misspelled contact name)" Is my account hacked? What do i do? I don't know how they got my contact info and my name? side note: the fake emails are both "sent from" athletic trainers I had in high school.5.2KViews0likes8CommentsInbox Filters Stop Working
I'm trying to make use of Inbox Filters on my enhanced email account. Cox support is terrible with regard to SPAM. I mean, the worst really. The support techs have zero knowledge. They keep trying to get me to switch on SPAMBLOCKER, which is not a thing in enhanced. It's like I have t spend 10 minutes convincing them that once an accout has migrated to enhanced, you can't login in to classic anymore. I do have Settings - Inbox - Spam Filter set - Delete SPAM, but all kinds of spam continues to come through. So, I'm using Settings - Inbox - Filters. Good idea, except that at some point, they just stop working. I d on't know if its some number of conditions or what, but they work for awhile, then stop. I've gotten rather sophisticated. I have a FROM filter, that uses "any condition" and a list of FROM conditions INCLUDE, that sends spam to a SPAM/FROM sub folder Same thing for a SUBJECT filter I even have an experimental one that tries to use ENVELOPE or HEADER CONTAINS, but I've never seen that one work. For awhile I get spam delivered to the sub folders as the filter catches them, then they just stop. Why?4.6KViews0likes8CommentsSpam email supposedly from Cox.
I just received an email from a pathetic attempt at Spam below: If you notice this dope has spelling errors in it. I've been around for too long to " Reply to: CoxHSIServicescox@tech-center.com Or, my account will be "disable". I called Cox to report this weasel and they gave me a phone number for Cox Cable Abuse and Security, 1 (800) 753-6085. Helloooo, Cox Cable, what gives? I'm trying to help here. Dear Account Subscriber We recently noticed that important mails are delayed before received due to our anti-spam filter. We are currently verifying our Cox High Speed Internet webmail subscribers email accounts in order to increase the Efficiency of our Cox High Speed Internet webmail features. We are deleting all unused email account, To confirm your account is currently in use and to make sure your account is not disable. Please click reply and enter your Username here ( ) And Password Here ( ) to confirm your email account now. Note: Account holder who refuses to abide by this update will loose the account without prior notice after receiving this warning message. Thank you for using Cox High Speed Internet Email Account! Cox High Speed Internet.Email Support Team 1998-2011 Cox Communications, Inc.4.2KViews0likes1CommentWhat does it take for Cox to act on a Ticket submitted 6 weeks ago re emails going to spam
I'm ready to move to a new email provider if Cox doesn't get their act together. Cox doesn't allow customers to whitelist email addresses they want to receive mail from, you have to submit a ticket. I submitted a ticket April 12 and followed up 3-4 times and all I hear is that there's a backlog. They don't seem to have a backlog when it comes to increasing my bill. So I have legitimate emails from Google, Youtube, HBO, my gas company, my own city government, Netflix, Godaddy, numerous other emails I signed up to receive, and most importantly, work-related emails that consistently go to spam. Still no resolution. This is terrible customer service.4KViews1like9Comments