Packet Loss langbprj01-ae1.rd.la.cox.net
https://ibb.co/NZPBsQv Howdy! I've been doing several mtrs in the past 30 days from our network to meet.google.com, Zoom, and 8.8.8.8 and I'm getting packet loss & jitter. I am using a Cox Gigablast Modem, connected to Cox Orange County, speedtest.cox.com is yielding a whopping 960Mbps down and 30Mbps up, I am directly connected to the cable modem via ethernet, my wifi is turned off,and I get packet loss averaging 1.8% and as high as 5% (which cuts my video and audio calls at home during the pandemic). Could you please offer some advice? This seems to be the offending gateway:langbprj01-ae1.rd.la.cox.net - 1.8% Packet LossSolved2.4KViews0likes4Comments
YouTube Buffering Issues with Cox TG1682G Panoramic Wifi Modem/Router
There is an issue with the Cox Panoramic Router/Modem and YouTube. I can't tell if there's a firewall setting or something I'm missing. YouTube videos buffer while using the Cox Arris TG1682G Panoramic Gateway. I thought at first that Cox may be throttling YouTube so I got the FCC involved. I still suspect it, but haven't been able to prove it. However, when I put the Panoramic Modem/Router in Bridged Mode, and connect my own router to it, YouTube doesn't buffer and videos load instantly. Keep in mind that while using the Modem/Router combo in it's normal Routed/w NAT mode; that speeds were great overall. So it isn't a speed issue. It's YouTube in particular and videos taking 5-10 seconds to buffer before playing, only on Cox's network. This was tested on several different computers, and mobile phones with the same results. I've changed DNS servers to use non Cox DNS, played in the router settings, turned off TG1682G firewall, etc. I can't think of anything else that could be causing this except Cox doing some sort of traffic shaping/prioritization, or throttling with YouTube coming from their device, or a TG1682G device setting. Results were intermittent at times, meaning a few times videos would load instantly. That lead me to believe that it wasn't necessarily throttling, but traffic shaping/prioritization instead. Cox has denied those claims as well. The only constant in all of this is the Cox Arris Panoramic Gateway.7.3KViews0likes6Comments
Ping spikes
When playing video games like league of legends with my roommate on a 25/mbs connections every 10 minutes we get spikes that go through the roof sometimes up to 4000ms, It's been a real hassle lately and i would like to get it fixed. everytime I have called cox about this problem i get a person that doesnt tell me anything besides the signal looks good, yes but that doesn't fix the problem that my ping spikes randomly high at random times. i've reset the modem got a new router, opened up more channels, etc, nothing works and its not just me and my roommate that has the problem, when we have company over their ping does the same. so if i could please get some help and fix this problem that'd be awesome3.3KViews0likes1Comment
