Forum Discussion

sandydavis629's avatar
sandydavis629
New Contributor II
7 months ago

Cancel Peacock Premium using Contour DVR

Hello, Trying to cancel Peacock subscription that was signed up via Cox Contour DVR. The published instructions do not apply to my set up. No tile or app titled "Manage My Subscriptions" exists, ...
  • sandydavis629's avatar
    sandydavis629
    7 months ago

    Thanks Allan, Cox replied and advised Peacock is one of the apps that is not enrolled via the Contour DVR, and billed directly, so therefore, access Peacock via http://www.peacock.com/account and sign in and cancel. Thanks.

Allan's avatar
Allan
Moderator

Hello. I recommend sending an email with your full name, address, and a brief description of this concern to cox.help@cox.com 

sandydavis629's avatar
sandydavis629
New Contributor II
7 months ago

Thanks Allan, Cox replied and advised Peacock is one of the apps that is not enrolled via the Contour DVR, and billed directly, so therefore, access Peacock via http://www.peacock.com/account and sign in and cancel. Thanks.