Forum Discussion

Ginny_S-R's avatar
Ginny_S-R
New Contributor
5 years ago

Contour App on Roku or Firestick

When we first signed up for Cox we were told we could get the contour app on Roku or Firestick or any other streaming device by the salesman. Turns out that was false. I keep seeing that Cox is worki...
JonathanJ's avatar
JonathanJ
Former Moderator
@Ginny,

Due to DRM limitations and restrictions in our contracts with the TV networks, we are unable to support viewing on external devices at this time.


Jonathan J
Cox Moderator

Ginny_S-R's avatar
Ginny_S-R
New Contributor
5 years ago

You may want to tell your sales agents to stop telling people otherwise then because that's false information and very misleading. And again insane how every other major cable company has this feature and service but you. I'm just annoyed I was promised something that seems to be clearly never going to happen. 

  • danmanca's avatar
    danmanca
    New Contributor
    5 years ago

    I agree Spectrum has had this for years. I recommend youtube tv or Hulu live tv as it has all of this. YouTube tv also gives you free cloud DVR unlimited

    • KenKK's avatar
      KenKK
      Contributor
      9 months ago

      I just got back from Satellite Beach, Florida visiting relatives.   They have the

      Spectrum App on their Roku TVs and get all the channels they pay for.

      Considering they have 4 Roku TVs they save on not having to rent a cable

      box.   Their summer home is in Virginia and they have Xfinity Cable and they

      also have an App for Roku.  So simple yet so complicated for COX.

       

      Ken