Forum Discussion

Gretacakes's avatar
Gretacakes
New Contributor
7 years ago

Cox app

What has happened to the Cox app? It works horribly, sorry. It used to work sorta fine, but now not at all in the section that allows you to DVR a program from your phone when you are not at home. It...
  • LisaH's avatar
    LisaH
    7 years ago
    Hi Gretacakes. We apologize that we are having an issue with the Cox Connect app as well as the Cox website and are working as quickly as possible to get services restored. Thanks, Lisa - Cox Support Forums Moderator
LisaH's avatar
LisaH
Moderator
Hi Gretacakes. We apologize that we are having an issue with the Cox Connect app as well as the Cox website and are working as quickly as possible to get services restored. Thanks, Lisa - Cox Support Forums Moderator
Gretacakes's avatar
Gretacakes
New Contributor
7 years ago

So no information as to when this might be fixed? It's horribly inconvenient. It also hasn't been working for a really long time. I haven't had an issue with the website, though I usually do everything I want to do from my phone app. The only problem I have had with it is the DVR taping part of it. Otherwise I just pay my bill and it works fine. Thanks

  • MarkM1's avatar
    MarkM1
    Former Moderator
    7 years ago
    Gretacakes,

    Would you check the app now to make sure that it is working for you? I have tested the app & it appears to be working now. I do also show that the cox.com is also working as well.

    Mark M.
    Cox Support Forums Moderator