Forum Discussion

CoxSucksBigTime's avatar
CoxSucksBigTime
New Contributor
2 years ago

Cox Customer reps Should Be Trained before Supporting Paid Support

On 6/16/23 Montrice called for Cox responding to ticket CUI000014430040. She said they found 6.64GB in the trash folder. When I looked on my webmail, it was empty. She pointed out that the Trash has ...
contract
cox email
COX is the worst
customer service
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor

I think they wanted a refund for CCC not email. They paid for CCC and aren't satisfied with the service performed.

Darkatt's avatar
Darkatt
Honored Contributor
2 years ago

yeah, for ccc she should get a credit. They are about as useful and a 20 year old coon dog with bad breath and a kerosene butt, sitting in front of the fireplace farting. 

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    2 years ago
    about as useful and a 20 year old coon dog with bad breath and a kerosene butt, sitting in front of the fireplace farting. 

    LOL. That is a oddly specific, although fitting, comparison.