Forum Discussion

rcgldr's avatar
rcgldr
New Contributor
3 months ago

not receiving verification code emails since migration to yahoo

This is a follow up to a prior discussion: Not receiving verification code emails new Yahoo mail | Cox Community I called yahoo support, and they refused to acknowledge that this problem exists and...
cox email migration
rcgldr's avatar
rcgldr
New Contributor
3 months ago

Since emails are a part of the Cox service, shouldn't Cox be responsible for at least investigating an email issue like this, since Cox forced the migration to the apparently flawed Yahoo mail servers?

  • Allan's avatar
    Allan
    Moderator
    3 months ago

    Hello. I can certainly understand your concern with not receiving emails. Once a cox.net account has migrated to the Yahoo servers, only Yahoo can support email issues dealing with that account.