Transfer Email to Gmail App?
On the Reactive Email Account is says
Cox Email accounts are locked for inactivity when any primary or secondary mailbox has not been checked for new email for at least 180 days following the user'...
Forum Discussion
Hi BobCo,
After you reactivate a User ID/email address, you must open Cox.com using a web browser and sign in with the User ID you just reactivated. Accessing email via third-party email software is not enough to keep a User ID active.
Here are the steps to reactivate a User ID that has been “locked for inactivity”:
- Log into your Cox.com account with your Primary User ID.
- From the My Account page, click View My Profile.
- Click the Users & Email Accounts tab.
- Locate the User ID with the inactive email account and click Modify User.
- Choose Reactivate Email Account.
- A window will pop up asking you to confirm you want to reactivate the email account.
- Click Reactivate Email Account.
- You will see a green checkmark and “You've successfully reactivated this user's Cox Email account” message.
- Click Save Changes.
- Note: Saving changes require that a Recovery Email address be saved for the User ID being reactivated. If necessary, enter a Recovery Email address and click Save Changes.
- You will see a green checkmark and “Your changes have been updated successfully” message.
- Using a web browser, go to www.cox.com.
- Log in with the reactivated User ID.
Have you logged into cox.com using each of your reactivated email addresses?
