Hello, we appreciate your feedback and we value your devotion to the Cox family. Cox strives to make vast improvements in the products and services it has to offer, and also allocates billions of dollars into infrastructure costs. We have made many improvements in the Contour 2 service throughout 2019, and recently released the wireless 4K stream players:
www.cox.com/.../wireless-4k-contour-stream-player.html
I have shared your feedback with our Contour 2 product team, to see if this is a feature that can be implemented in the future. Any future changes are announced in the “News From Cox” section of your monthly bill. -Kevin M. Cox Support Forum Moderator