Forum Discussion

henrypj's avatar
henrypj
New Contributor II
5 years ago

Contour - Attempting to Resume Error

I am having a problem watching some channels on Contour since this morning. Says, Attempting to Resume... We've run into a problem while streaming, then This Video Cannot Be Played. We've run into a problem while streaming (Error TVAPP-00206). I am using Chrome on a Mac, and everything was working fine yesterday, and again, it is only the channels that I typically watch online, the others work fine. Any ideas? I did try deleting my cache and history, but no luck.

  • henrypj's avatar
    henrypj
    5 years ago

    Ok, all of the sudden it started working again this afternoon without any additional changes on my part.

  • henrypj's avatar
    henrypj
    New Contributor II
    5 years ago

    Ok, all of the sudden it started working again this afternoon without any additional changes on my part.

  • henrypj's avatar
    henrypj
    New Contributor II
    5 years ago

    I should also say that I attempted on another device as well, a Windows 10 laptop, with the same result.

  • markopolo's avatar
    markopolo
    New Contributor II
    5 years ago

    Not that it's much help for you, henrypj, but I'm having the same issue. The problem occurs on both my PC browser and iPad app (different error code on iPad). I was chatting with an agent for some time about it today and the agent escalated it. I had not immediately noticed it, but "Jimmy" came on the chat. Jimmy didn't wait very long at all before terminating the chat session  Just typical of Cox customer service.