I'm a Very Disappointed Cox internet customer
It takes for me to keep restarting my cellphone in order to get Internet, I also have to use T-Mobile's
data otherwise I will not have Internet, also my Tv, is giving me messages:
Wi-Fi is Not Connected
This device is not currently connected to a WiFi network????
Very disappointed and unhappy customer
Do you use a Cox Pano modem, or your own equipment?
The router needs to be out in the open, not behind anything, (Certainly not behind a tv). Objects in between the router and the cell phone will block the WiFi signal, The denser the object, the more it blocks the signal. The best place for a router is out in the open, raised as high as you can. If you have a "Smartbox" take it out, and set a table outside of the box to place the router, or move it to a central room. Smartboxes are stupid, (think faraday cage).
Let me know if any of this helps?
Hi there,
If you need assistance with your wifi connection, feel free to email our team at cox.help@cox.com with your first/last name and complete home address along with a description of your issue or a link to this thread so that we can assist.
