I have the same issues as well. I would just file a complaint with the FCC at this point. It looks like COX's strategy is to close their eyes and open them when the pandemic winds down. I would also try supporting any efforts for municipal fiber. At this point in my life, I am seriously considering running for office just to resolve this.
I've had someone investigate my account, but no resolution has been done. No compensation for bad internet and no fix for poor quality internet. I have been fighting this issue every single day since I have been a Cox customer at my new address. Today I filed an FCC complaint because the issue is getting much worse, and no one from Cox is doing anything about it.
I've had someone investigate my account, but no resolution has been done. No compensation for bad internet and no fix for poor quality internet. I have been fighting this issue every single day since I have been a Cox customer at my new address. Today I filed an FCC complaint because the issue is getting much worse, and no one from Cox is doing anything about it.
