Hi Everyone, while I don't have the specific location of where our techs are working, please know that we are aware of the urgency in your neighborhood and we're working to restore service as quickly as possible. My youngest son gets really excited during an outage because he hopes to see "the Cox man" in the big bucket truck. He isn't old enough to understand that the issue impacting the signal to the node can be multiple miles away and can sometimes be inside our plant, which means techs working to restore service may not be out in the impacted neighborhoods. I certainly understand how frustrating and disheartening it is waiting for services to be restored, and I apologize for the inconvenience and impact the outage has on your families. Thank you for your patience and your loyalty during this time!