Sporadic modem drops
I have been experiencing short term (~30 second) disconnects with my modem (Arris SB8200), and have been unable to track down the exact issue. An example of the disconnects can be seen through ping p...
Forum Discussion
Hi Michael, I have checked the power outlets as well as the power supply being used for the modem, and both are within spec for the SB8200. I've noticed the issue occur with a power strip as well as a direct connect to my outlet.
I've sent an email to cox.help@cox.com linking this thread as well as providing all the requested information.
Thanks for the follow up
@JoshuaD
You are welcome, we will be anticipating your email. Thanks.
Ben S.
Cox Support Forums Moderator
You are welcome, we will be anticipating your email. Thanks.
Ben S.
Cox Support Forums Moderator
