Forum Discussion

tst's avatar
tst
New Contributor
5 years ago

Tree trimming

Cox cable services is intermittently interrupted due to tree limbs pressing down on cox cable times. 

I had the electric company come out to verify. They stated I need to contact cox cable to tree trim all those limbs off wires.

What is the phone number to get that ordered?

Can’t seem to locate any info on your website. 

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    5 years ago
    @tst

    We would need to schedule a field technician out to investigate the issue. Please email your full-service address and full name to cox.help@cox.com. Please provide a link to this thread and photos if possible.


    Jonathan J
    Cox Moderator