Dave9
5 years agoContributor III
Ugh. Here we go again!
Had a stable connection for about 2 weeks after the last tech visit. Of course they identified it as a problem in the plant and not with my equipment. They traced it to a neighbor who had connected an old/defective coax cable.
Today we're back to packet loss and T3 timeouts happening multiple times per hour.
09/02/2020 16:13 | 82000500 | 3 | "Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=(redacted);CMTS-MAC=(redacted);CM-QOS=1.1;CM-VER=3.1;" |
Wouldn't it be easier and less expensive for everyone for Cox to investigate this as a plant issue before rolling a truck every time? I promise it's not my equipment. That neighbor probably just hooked up the old coax cable again.