Unable to reach netflix
I am currently unable to reach netflix.com via my Cox internet connection. I have checked https://downforeveryoneorjustme.com and they state that Netfix is up. I have disabled WiFi on my phone and can reach them via Cellular on the phone. I am having no other problems reaching sites nor streaming video (https://www.youtube.com, https://abcnews.go.com, various Apple services) via Ethernet on my Mac or via WiFi to my iPad. The only things I know I cannot reach are https://dvd.netflix.com and https://netflix.com.
When I do a traceroute I get the following, but it never completes.
traceroute to dvd.netflix.com (207.45.72.201), 64 hops max, 72 byte packets
1 10.169.0.1 (10.169.0.1) 10.811 ms 9.032 ms 11.933 ms
2 10.169.0.1 (10.169.0.1) 12.177 ms 9.272 ms 7.494 ms
3 68.6.14.52 (68.6.14.52) 8.683 ms 16.668 ms 8.644 ms
4 100.120.108.24 (100.120.108.24) 45.774 ms 14.087 ms 10.383 ms
5 langbprj01-ae1.rd.la.cox.net (68.1.1.13) 18.692 ms 26.474 ms 19.223 ms
6 * * *
7 ae20.cs2.lax112.us.zip.zayo.com (64.125.25.124) 62.227 ms 60.612 ms 24.448 ms
8 ae2.cs2.sjc2.us.eth.zayo.com (64.125.28.196) 27.095 ms 36.550 ms 31.638 ms
9 ae27.cr2.sjc2.us.zip.zayo.com (64.125.30.233) 30.520 ms 24.868 ms 22.795 ms
10 ae3.er2.sjc2.us.zip.zayo.com (64.125.28.57) 21.288 ms 24.954 ms 26.113 ms
11 128.177.68.2 (128.177.68.2) 21.658 ms 20.559 ms 27.235 ms
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *