Forum Discussion

Dubs99gt's avatar
Dubs99gt
New Contributor
7 years ago

What does Service Interruption in red on My Services page mean? Also on Cox mobile APP states internet disconnected in red.

Found this thread, http://forums.cox.com/forum_home/internet_forum/f/internet-forum/17707/service-interruption I am having the same issue. Have spoke to tier 2 tech and may believe be my modem, Net...
KMDonlon's avatar
KMDonlon
New Contributor III
7 years ago

Sometimes a simple reboot will correct this. It may take overnight or several hours but try unplugging your modem for 30 seconds then plug it back in. See if it shows connected tomorrow. Otherwise reach out to support.