Recent Discussions
Recurring internet outages for OVER 4 WEEKS NOW
My home has been experiencing service outages every single night since 04/22. Every night, starting at 8PM lasting until 2AM. Why can’t yall notify us of these things? Because of the predictability it leads me to believe that there is major work or scheduled work being done affecting internet. My wife and I work a swing shift from home. It’s really hard to work from home WITHOUT INTERNET. I’ve chatted in, called, visited store fronts, I’ve exhausted every single option to try and figure out what is going on and what can be done and all I get is “we don’t know, eta is XX:XX, pay us more money and we can send a technician to check out your home, pay us even more money for a support plan” etc. Not a single person can give me a reason. If there is major work happening, replacing lines, installing fiber, something that’s taking so much time and what not THEN TELL US. We jump into our shifts every night not knowing what’s to come. We are in jeopardy of losing our jobs and all we can tell our employers is “the internet is down again, my shift is going to have to resume later, sometime” and business is business so they’re going to get to a point where they’re going to replace us because of this. BUT IF WE HAD A HEADS UP WE COULD PREPARE PROPERLY. And I’m still expected to pay for a service I can’t use? You’re out of your mind. But HEAVEN FORBID they help and cut out great portions of the bill to reflect the amount of internet we can use in a day while this is going on. I’ve tried to switch providers in the meantime and Cox has monopolized the entire area leaving us no other option. And then support has the audacity to tell us that it’s our equipment…..I have a masters in computer science, I know what I’m doing with my equipment. I’m not renting your equipment that will just experience the same thing. I WANT MY MONEY BACK OR FIX THE **bleep** OUTAGE. And if you can’t do that, then GIVE ME A HEADS UP OR A TIME FRAME FOR THE REPAIRS OR SOMETHING, WHY IS THAT TOO MUCH TO ASK FOR? “Sometimes it isn’t best to provide all details of repairs and outages” WHAT A CROCK OF SH**. If you did I’d be able to modify my work. This has been the biggest joke of A MONTH I’ve ever experienced with ANY internet provider. And I have no choice but to use Cox. Anyways…..anybody else experience something similar?21Views0likes1CommentDesert internet
The repeated disconnects and quality of connection has been significantly reduced in the last six months. Connection is never stable and is terribly inconsistent. Paying premium for speed is irrelevant if it drops every 20 seconds. Chat outreach options are redundant. I've reset my router, device, and adapter multiple times today.21Views0likes2Comments- 16Views0likes1Comment
Cloudflare Tunnels on Cox
Switching from Windstream to Cox Fiber 2gb. I use cloudflare tunnels on my home lab server. This works fine over my Windstream connection. Nothing to configure on the router. When I plug the server into my Cox router, I'm only able to access it over local IP. Can't access it from the internet like I can over Windstream. I've tried rebuilding the Cloudeflare Tunnel and reinstalling cloudflared on my ProxMox sever with no luck. Anyone else doing this, and may have some tips? TIA.37Views0likes5CommentsCox/Yahoo email conversion
My experience in the conversion has been a frustrating one. I followed all instructions but it did not work for me, apparently because i was using a Mac. Yahoo support was helpful and we figured it out. However, I get all my emails in Outlook and despite following all instructions on setting that up, i'm not getting the same emails over and over, after deleting them. Just this morning I deleted several emails and every time i refresh my outlook, they show up again. Any idea what is happening and how to solve it? thank you107Views0likes1CommentConstant internet outages!
I live in Virginia Beach, zip code 23455, what is going on with the internet!! For the past month there seems to be outages at all times of day and night for hours at a time. Cant blame the weather, not a cloud in sight or gust of wind. It is impossible to talk to a human at this point with any company. Prices keep going up and service is rapidly declining. Will start looking for another provider this week. Cox, do better!!34Views0likes1Comment