Recent Discussions
Audio missing on Fox Nation program
I purchased Fox Nation app from Cox yesterday specifically to watch The Saints series. Tried to watch episode 1 on Joan of Arc. There is no Audio for the show. Tried everything I can think of but no success. All other programs I’ve tried on Fox Nation work fine. Seems to be just this one program. Perhaps a corrupt audio file??? Cox support no help. Anyone else having this problem?SDYRMS6 hours agoVisitor10Views0likes0Comments- kendrar757 hours agoVisitor14Views0likes1Comment
- charmaine8411 hours agoNew Contributor13Views0likes1Comment
Internet a joke
My internet is consistently going out. Sometimes a few minutes, sometimes longer. I use smarthelp, I call customer service, they say a reset might help. This is not an in house issue, it happens to at least 2 of my neighbors. From what I read on Facebook and this site we are not alone. Why would I ever consider upgrading or using your supposedly fantastic mobile service, when the internet I receive is so poor?susankayk11 hours agoVisitor27Views0likes1CommentCox service reliability
More than a week ago Cox service was down for about 14 hours for a scheduled maintenance, since then, except for a two day period, the service had been down for more than 4 hours each day. And when it was up, the internet service would repeatedly experience slow speeds and repeated dropouts. so effectively we have been without useable service for nearly a week. If I had another service provider, I would be inclined to drop Cox. As it is they should refund us for the days without service.skipberry1315 hours agoVisitor15Views1like1Comment6 Recording on contour TV
Hello We just got contour TV DVR with a new modem. However we are unable to record more than two shows at a time. We were under the impression that contour allowed up to six recordings the time. I have tried everything and looked up multiple online videos. What are we doing wrong? Thanksldga12042 days agoNew Contributor23Views0likes2CommentsConstant internet down, Unacceptable!
I’ve lost four days of work in the last two weeks today has been spotty on and off. Customer service just tells me that they’re doing their best but still no resolution. It’s a **bleep** shame for a large company to not be able to provide consistent service in the service for some people like me it’s all that’s available, it’s expensive and unreliableJgvige2 days agoNew Contributor108Views1like3CommentsCox.net Email ported to yahoo - email address permanent?
We are considering leaving Cox for all services. We ported our email as required to Yahoo successfully earlier this year. Even though our email is "@cox.net", we assume Yahoo will continue to support that email address even without Cox internet, but would like confirmation before we drop our other Cox services. Thanks for your help.MacAZ2 days agoVisitor II28Views0likes1Comment- Rmejbon2 days agoVisitor II21Views0likes1Comment
Outage with no repair timeline
Our Cox service (Gigabkast customers) went down last week at 11:30 on Wednesday and had not been back up since. We stopped getting repair estimates on Wednesday night. On Friday, I attempted to call support to ask if they can communicate any timelines at all as my husband runs his business from home and I’m a full-time remote worker, and the support center laughed at me (and obviously didn’t provide any answer). I’m at the end of my rope and we are ready to cancel and switch to satellite because at least we would have SOME service, even if it’s not the speeds we are used to. Does anyone else have any experience in an outage this long with no repair timeline?SRF122 days agoNew Contributor35Views0likes1Comment