FORTNITE packet loss again,

Question

I upgraded to the ultimate 300 plan and I was not having packet loss for weeks and now I am getting it again. this is so annoying. I cannot deal with these shenanigans. I have tried everything to fix it, I have not been lucky enough to find a fix. thinking about dropping cox bc this is unacceptable. I want this fixed. it was fine for weeks, so something happened overnight. so fix it .

kevinm2 · Answer

Hi Zurq, at this time, I am detecting intermittent packet loss. I've pinged your modem several times, and only one time 3/50 packets were lost. Sending out a service technician is the best course of action at this time. Please feel free to email us at cox.help@cox.com, if you continue to have issues after the service appointment. -Kevin M. Cox Support Forum Moderator

zurq · Answer

why does this happen
I was fine till yesterday.

davida2 · Answer

I can't say what may be causing the issue. Our field technician would be able to look into that further.

David

Cox Support Forums Moderator

zurq · Answer

im not sending out anymore techs, they waste my time. they do the same thing. check to see if Im getting packet loss, the techt that came to my house saiid " oh you are getting like 2-5% thats good." and left.

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FORTNITE packet loss again,

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