Hugocarera
12 months agoNew Contributor
Internet not working 3 weeks
Lake Forest California, 3 weeks, 2 modem replacements 5 technicians, outside rewiring and and still not able to keep the connection up for more than 5 minutes, network and Wi-Fi .
i call support, "we are going to test the modem" all is good and that's it nothing
i got the gigablast + unlimited plan, I work from home, video conferences, downloads large files SQL Databases. this issue is making me lost business and money
Looks like Cox is not able to provide the service they offer and charge a considerable amount for it
Multiple outages, unreliable service, if not the worst to 3 of the worst customer services